Overview
Zephy is a flight companion application for paramotor, powered paraglider and paraglider pilots, offering flight tracking, 3D replay, flight statistics, social sharing and cloud synchronization.
We respect your right to control your personal data. This page explains how you can request the deletion of your Zephy account and the personal data associated with it, regardless of whether you signed in with Google, Apple or Facebook.
Last Updated: July 05, 2026
Who Can Request Deletion
Any Zephy user can request the deletion of their:
- Account;
- Personal data;
- Flight history and activity records;
- Cloud-synchronized data.
This right applies to all users, regardless of the login method used to access the app.
Current Deletion Process
Today, account and data deletion is handled through our official support channel. To submit a request, send an email to the address below and include the required information so we can locate and verify your account.
Please include the following details in your request:
- Your name;
- The email address associated with your Zephy account;
- Your login method (Google, Apple or Facebook).
Once we receive your request, we will begin the identity verification and deletion process described below.
Future In-App Deletion
A future version of Zephy will let you delete your account directly from within the app, using the following flow:
Settings → Account → Delete Account
When this feature becomes available, it will provide a self-service way to permanently remove your account and data, and it will replace the manual process. Until then, the email process described above is the official method for requesting deletion.
What Data Will Be Deleted
When your deletion request is processed, the following data will be permanently removed from our active systems:
- User profile;
- Account information;
- Name;
- Email address;
- Profile picture;
- Flight history;
- Flight logs;
- GPS tracks;
- 3D Replay data;
- Flight statistics;
- Preferences;
- Settings;
- Cloud-synchronized data;
- Social account associations;
- Authentication tokens.
This removal is permanent and cannot be undone once completed.
Data That May Be Retained
In some cases, we may need to keep a limited amount of information after your account is deleted. This can happen when the data is necessary to:
- Comply with legal or regulatory obligations;
- Prevent fraud and abuse;
- Maintain the security of our services;
- Support required audits;
- Resolve disputes.
Any data kept for these reasons is retained only for as long as necessary and is not used for any other purpose. Where possible, it is anonymized so that it can no longer be linked to you.
Identity Verification
To protect your privacy and prevent unauthorized requests, we may ask you to confirm your identity before permanently deleting your data. We only request the minimum information needed to confirm that the account belongs to you.
Processing Time
After we verify the identity of the requester, we will process the deletion within a reasonable period.
We aim to process verified deletion requests within 30 days. In rare cases, processing may take slightly longer due to technical or legal requirements, and we will keep you informed if that happens.
Facebook Login Users
If you signed in to Zephy using Facebook Login (Meta), you can request deletion using exactly the same process described on this page. Send your request to fabricio.soares@gmail.com, including your name, the email address linked to your account, and confirming that you used Facebook Login.
All data linked to your Facebook-based Zephy account will be removed. You may also revoke Zephy's access to your Facebook account at any time under Settings & Privacy → Settings → Apps and Websites.
Google Login Users
If you signed in to Zephy using Google Login, you can request deletion using the same process. Send your request to fabricio.soares@gmail.com, including your name, the email address linked to your account, and confirming that you used Google Login. All data linked to your Google-based Zephy account will be removed.
Apple Login Users
If you signed in to Zephy using Apple Login, you can request deletion using the same process. Send your request to fabricio.soares@gmail.com, including your name, the email address (or Apple private relay address) linked to your account, and confirming that you used Apple Login. All data linked to your Apple-based Zephy account will be removed.
Contact
If you have any questions about deleting your data, or if you would like to submit a deletion request, please contact us:
- Support Email: fabricio.soares@gmail.com
- Website: https://fclsoares.github.io/paramotor-privacy/
- Privacy Policy: https://fclsoares.github.io/paramotor-privacy/